Our highly well-trained receptionists are always ready for
any type of inquiry, complaint, or service. We know that the front desk holds
special responsibilities compared to the rest of the staff in a hotel when it
comes to creating the ideal guest experience.
Actually, the front desk is the first and most important
factor in making a good impression on a guest. Because we all know the first
impression is the last impression. So, we are always ready to provide the best
service to capture the hearts of our guests.
Our front office must always maintain smooth and friendly interactions with our guests. Our front desk service includes.
· Interacting with our
guest
· 24/7 available
· Planning a Guest
Experience
·
Accommodating
Guests' Requests
·
Secretarial Duties
·
Reservation
·
Complete all
check-in and check-out procedures.
·
Keep accurate
records of bookings and payments.
·
Notify guests about
payment options and confirm their credit card information.
· Respond to guest concerns promptly and professionally.
